Product Returns 2.1. Product returns may be accepted at Udoo’s sole discretion if the Product is returned within 30 days of purchase. The Product must be returned unopened and in a saleable condition. 2.2. Upon accepting the return Udoo will provide a refund on the Product. 2.3. You agree that you are responsible for payment of any postage costs associated with a refund under this clause.
Cancelling an Order 3.1. An Order or any part of an order may be cancelled by Udoo at any time, including after acceptance of the order, if: a) the Products are out of stock; or b) there is an error in the description or price of the Product; or c) there is an issue with the delivery address provided (Udoo will contact you prior to cancellation to obtain correct delivery information.); or d) delivery to an address is deemed unreasonable by Udoo due to the cost of delivery to this address. 3.2. An Order may be cancelled at any time prior to despatch of the order by contacting firstname.lastname@example.org. Once the Order has been despatched the order can not be cancelled and may only be returned in accordance with the Purchase of Products and Returns Policy in these Terms and Conditions. 3.3. Upon cancellation of an Order Udoo will refund the Order value or part thereof equal to the cancelled portion.